FAQ

E-Commerce

 DO I NEED TO REGISTER TO BUY?

 CAN I SUBSCRIBE TO THE NEWSLETTER?

 HOW CAN I COMPLETE AN ORDER?

 HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

 HOW WILL I RECEIVE MY ORDER?

 WHAT DOES IT HAPPEN IF I DO NOT CONTACT THE COURIER AFTER THE FIRST DELIVERY ATTEMPT?

 WHAT DOES IT HAPPEN IF I DO NOT COLLECT MY PARCEL AFTER THE TWO FAILED DELIVERIES?

 HOW CAN I PAY MY ORDER?

 HOW DO I KNOW IF A PRODUCT IS NO LONGER IN STOCK?

 WHAT DO I DO IF I DO NOT WANT A PRODUCT ANYMORE?

 CAN I REMOVE AN ITEM FROM THE CART?

 IS THERE A MINIMUM ORDER?

 IS THERE ANY SHIPPING FEE?

 HOW DO I KNOW IF MY ORDER WAS SUCCESSFUL?

 CAN I CHECK WHERE IS MY ORDER DURING SHIPPING?

 WHAT DO I DO IF I RECEIVE A DAMAGED, WRONG PRODUCT OR UNCOMPLETE ORDER?

 DO YOU SHIP INTERNATIONALLY?

PRODUCTS

 DO PRODUCTS HAVE AN EXPIRATION DATE?

 WHAT ARE THE CAPSULES MADE OF?

 DO FITOBEN PRODUCTS CONTAIN ANY CHEMICAL ADDITIVES?

 DO FITOBEN PRODUCTS CONTAIN ANY GMO?

 DO FITOBEN PRODUCTS CONTAIN ALLERGENIC SUBSTANCES?

 CAN FITOBEN PRODUCTS INTERFERE WITH SOME MEDICINES?

 DO SYRUPS CONTAIN ANY ADDED SUGAR?

 WHAT DOES E.S.T. MEAN?

 WHAT DOES STANDARDIZED MEAN?

 FROM WHAT AGE IS SAFE TO USE SUPPLEMENTS?

 WHERE CAN I FIND FITOBEN PRODUCTS, BESIDES THE E-COMMERCE?

 CAN I OPEN THE CAPSULES IF I CANNOT SWALLOW THEM?

 HOW CAN I FIND A PRODUCT IF I CANNOT REMEMBER ITS NAME?

 ARE THE SUPPLEMENTS AUTHORIZED BY THE MINISTRY OF HEALTH?

 MAY I CITE FITOBEN SUPPLEMENTS IN MY TAX RETURNS?

 DOES FITOBEN PRODUCE ON ITS OWN OR DOES IT RELY ON THIRD PARTIES?

 IS THE PACKAGING RECYCLABLE?